A checklist to guide legal actions during a crisis.
Inform key personnel about the crisis.
Prevent deletion or alteration of potentially relevant information.
Identify potential legal risks and liabilities.
Ensure consistent and accurate messaging.
Comply with legal reporting requirements.
Manage public perception and mitigate legal risks.
Determine the root cause of the crisis.
Take corrective actions to mitigate the impact of the crisis.
Prepare for potential legal action.
Identify areas for improvement.
Prepare employees for future crises.