VOCALTEL Contact Center
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Call center - Call Center - Training in customer relationship professions - Contact center - Multichannel - Omnichannel - Poll - Survey - Telemarketing - Customer service - Collection - Prospecting - Intermediation - Customer satisfaction measurement - Quality of service - Management of complaints - Incident management - Data entry - CRM
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optimisation de la relation client omnicanale, prise de rendezvous, optimisation de site web pour les moteurs de recherches, stimulation des clients, developpement des ventes, hotline 24h24, audit marketing, telerecouvrement, sondage multicanal, secretariat a distance
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