Office of Transport Safety Investigations (OTSI)

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The Office of Transport Safety Investigations (OTSI) is an independent statutory body of the New South Wales Government. OTSI contributes to the safe operation of bus, ferry and rail passenger, and rail freight services in NSW by investigating safety incidents and accidents and transport safety risks, identifying system-wide safety issues, and sharing lessons with transport operators, regulators and other stakeholders.

OTSI is empowered under the Transport Administration Act 1988 to investigate rail, bus, and ferry accidents and incidents in accordance with the provisions of the Passenger Transport Act 1990 and Marine Safety Act 1998. It also conducts rail investigations on behalf of the Australian Transport Safety Bureau under the Transport Safety Investigation Act 2003 (Cth).

OTSI investigations are independent of regulatory, operator or other external entities. OTSI investigates using a ‘no-blame' approach to understand why an occurrence took place and to identify safety factors that are associated with an accident and incident, to make recommendations or highlight actions that transport operators, regulators and government can take to prevent recurrence and improve safety.

Visit our website to access investigation reports and other resources.

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