V3 Outsourcing Solutions - AU•UK•USA•INDIA
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V3 OUTSOURCING SOLUTIONS, an ISO 9001, 27001 & 27701 BSI certified company, is purely into the world of Outsourcing, Off-shoring, consultancy and various business advisory services pertaining to the IT & ITes industry primarily. With local presence in USA, UK, Australia & India, V3OS has managed to build a long and strong list of clientele based all over the globe. In a short span of time, the team of V3OS has managed to utilize the benefits of globalization and the advancement of technology to its greatest possible extent.
V3OS caters to various industry segments that includes Energy, Telecom, Broadband, Travel, DTH, Insurance, Loans, Debt Management, Education, Hospitality, Food Chain and much more.
We specialize in:-
OUTBOUND
•Tele-Sales/Lead Generation
•Survey
•New Client Acquisition
•Appointment Setting
•Upgrading/Up-selling
•Retention/Win-back
•Welcome Call
•Re-verification Call
•Customer Feedback
•Collection/Follow Up/Reminder
INBOUND
•Customer Service
•Order Taking
•Grievance Cell
•Tech Support
•Ticketing
•Enquiry/Seeking Info
INDUSTRY SEGMENTS
•Retail
•Banking
•IT/ITes
•Manufacturing
•Market Research
•Telecom – Landline & Mobile
•ISP – Broadband, ADSL/ADSL2, VOIP
•Finance – Insurance, Mortgage and other financial products
•Travel & Tourism – Ticketing, Packages – Standard & Customized, Bookings etc.
•Website, Web Application Joomla, CMS development
Keywords
virtual assistant, customer service, inbound support, order inquiry, telesales, lead generation, payroll, admin service, digital marketing, verification calls, email, chat support, data append, telesurveys, customer satisfaction survey, bill collection, welcome calls, logistics helpdesk, dedicated staff hiring
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