Benbria

About

Benbria is a leader in Real-Time Experience Management, empowering the world's top higher education, integrated facilities management, healthcare, retail, hospitality, and restaurant brands to deliver exceptional customer experiences that outshine the competition. Through our innovative Loop Experience Platform, we leverage a suite of technologies—including SMS, email, web, mobile apps, and kiosks—to capture real-time customer feedback, requests, and insights. This feedback is seamlessly directed to the right team members for immediate action and resolution. By closing the loop with on-the-spot engagement, brands can elevate in-store experiences, recover dissatisfied customers, boost conversion rates, mitigate online criticism, and cultivate glowing reviews.

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saas, enterprises, enterprise software, software, information technology, mobile engagement, texting solutions for businesses, business texting, customer engagement

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