Konecta

About

Konecta is a leading innovative global service provider in customer management business process outsourcing, with 130,000 passionate employees working in 30 languages across 4 continents and 26 countries.
Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies.
Headquartered in Madrid, Konecta delivers global revenues of approximately €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce.

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help desk, back office, legal, collections, social media, ecommerce, retail, inteligencia artificial, big data, cloud, cx management, customer experience, ai, analytics, customer service, marketing & sales, customer care, technical support, business process services, optimization & automation, innovative it technology, cx consulting, digital marketing agency, cloud services, generative ai, business process outsourcing, tailored training, fieldmarketing

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