NOVOAIR

About

NOVOAIR established in 2007 with a vision of "Excellence in Aviation'' and the motto "ART of Aviation'', which emanates from the conviction that NOVOAIR shall endeavor to provide the best of service to valued clients. We are committed to upholding On-Time Performance, Safety, Services and Comfort to our passengers. Over the time NOVOAIR has become the number one choice of air traveler in the country.

We are operating scheduled flights to domestic airports namely Chhattogram, Cox's Bazar, Jashore, Sylhet, Saidpur, Barishal and Rajshahi with total 6 (Six) aircraft on our fleet ATR-72-500 aircraft, which is the best of its kind considering regional routes. NOVOAIR now connected with Kolkata an international segment and soon will connect to Guwahati and other regional destinations to enlarging footprints.

NOVOAIR has a pathfinder role in the aviation landscape of Bangladesh and introducing modern travel tools, paperless ticketing and the first frequent flyer program "SMILES" among any Bangladeshi airlines in domestic routes, meaning Smile, Safe, Superb, Satisfactory & Services through "Miles'' with the conjuncture word "SMILES".

NOVOAIR aspires to reach the highest level of customer's satisfaction through an uncompromising commitment to safety, reliability, efficiency and stringent adherence to regulatory compliance. We have earned customer's preference and employee trust through leadership, commitment and service. We invest our profits in people & services to grow. Our mission is to provide safe, reliable and friendly air services in partnership with our customers, suppliers and the communities we serve. One of our goals is to set ourselves the pinnacle of standards and we deliver on our promises.

NOVOAIR is committed to uphold On-Time Performance, Superior Services, Safety and Comfort. NOVOAIR, country's "Best Domestic Airline" adjudged by "Monitor Airline of the Year", becomes passengers first choice for air travel.

Keywords

passenger loyalty management, services, skilled, experienced, motivated human resources, periodic marketing research to explore new opportunities, atr72500, always on time, first ever frequent flyer program in bangladesh named smiles

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