OBSI - Ombudsman for Banking Services and Investments

About

OBSI is Canada's trusted independent dispute resolution service for consumers and small businesses with a complaint they can't resolve with their banking services or investment firm. As a free alternative to the legal system, we work informally and confidentially to find fair outcomes to disputes about banking and investment products and services.

OBSI looks into complaints about most banking and investment matters including: mutual funds; bonds and GICs; stocks, exchange traded funds, income trusts and other securities; investment advice; unauthorized trading; fraud; debit and credit cards; mortgages; loans and credit; fees and rates; transaction errors; misrepresentation; and accounts sent to collections. Where a complaint has merit, OBSI may recommend compensation up to a maximum of $350,000.

OBSI's staff consists of qualified professionals from the financial services, law, accounting, dispute resolution and regulatory compliance fields.

Current participating firms include:

-Investment Industry Regulatory Organization of Canada (IIROC) member firms
-Mutual Fund Dealers Association of Canada (MFDA) member firms
-Mutual fund companies
-Exempt market dealers
-Portfolio managers
-Scholarship plan dealers
-Forex trading services
-Domestic and foreign-owned banks
-Credit unions
-Federal trust and loan companies and other deposit-taking organizations

Keywords

alternative dispute resolution, complainthandling, external complaint body, dispute resolution service, ombudsman service

Amenities

No amenities listed yet

Upcoming Events

No upcoming events scheduled

Frequently Asked Questions

No reviews yet. Be the first to review!

Social Links

Photo Gallery

No photos available

Contact Information

Business Info

Location

Business Hours

Business hours not available