Integrated Solutions Management, Inc. (ISM)

About

Integrated Solutions Management, Inc. (ISM) is an IT performance company for global 2000 companies & government entities providing organizational change and transformation through our ITSM and Project Portfolio delivery framework FRITZ(R). ISM helps organizations and agencies orchestrate chaos, demonstrate value from IT, and accelerate how business objectives are achieved through technological innovations. We have built a reputation of trust, excellence, and experience, by creating world class IT strategies for highly complex and secure institutions.

All ISM services leverage our proven, comprehensive IT framework known as FRITZ®. To ensure its practical application to all types and sizes of commercial, Federal agency, and Department of Defense clients, ISM has utilized some of the leading IT and industry best practice frameworks for validation and verification of our Framework for IT SuccessSM, including ISO 20000, ITIL® v3, COBIT®, CMMI®, FISMA, and the Project Management Body of Knowledge (PMBOK®).

We partner with technology companies that help automate and manage FRITZ®.

Specializing in the planning, deployment, and operations of; ServiceNow® - CA - HP - BMC & others.

Keywords

itil, customer service management, field service management, virtual agent, data center consolidation, ppm, itbm, digital transformation, it service management, help desk, vulnerability response, connected operations, iot, csm, agile, security, servicenow, ism, it transformation, integrated solutions management, quality assurance, itom, program management, hp ppm, itsm, devops, ca sdm, ca clarity, project management, service desk, sdlc

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