211 Broward

About

The Mission

211 Broward is the live, 24-hour comprehensive crisis helpline, providing all people with crisis, health and human services support and connecting them to resources in our community.

211 Broward: Help Starts Here

Knowing where to go is the first step to getting the help you need. EVERY HOUR OF EVERY DAY, SOMEONE IN BROWARD IS SEARCHING FOR HELP OR SERVICES – housing, food, financial assistance, relief from abuse, family issues, depression, childcare, suicide prevention, etc., but navigating the maze of city, state and non-profit agencies can be overwhelming and confusing. Since 1995, 211 Broward, has been the community's central point of entry into the health and human services system. Dialing 2-1-1 is an easy way for people who need help to get connected with the community service providers that can help them. The 2-1-1 Broward helpline is available to every individual and family in Broward County.

Benefits of 211:

- Dial an easy three digit number 2-1-1
- Accessible 24/7
- Text your zip code 898211
- Visit website to chat for support
- Free, confidential, anonymous
- Available in any language
- Crisis Intervention
- Suicide Intervention
- Get connected to community resources
- Every call answered by a trained, degreed helpline counselor
- Advocacy
- Small business owners and Human Resource professionals use helpline as a tool for employees in need

Services offered by 211 Broward:

- Empathetic listening
- Emotional support
- Crisis Intervention
- Suicide Hotline
- Needs assessment
- Information
- Get connected to health & human services
- Every call is answered by a trained, degreed helpline counselor
- Advocacy
- Online Resource Database
- Senior Touchline program

Keywords

24, 7 community helpline multilingual support, suicide & crisis intervention, assistance program referrals, advocacy

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