Mystery Shoppers Ltd

About

Mystery Shoppers Ltd are specialists in mystery shopping, customer satisfaction and employee engagement research.

Our huge global database of shoppers (350,000 and growing) means we can match your typical customer profile, delivering an accurate picture of the customer experience.

We are passionate about providing a high-quality service using innovative research techniques and industry leading technology. Our flexible and adaptable approach means we are able to work with you to integrate into your systems and ways of working for truly seamless performance management and insight.

We don't just supply data or tick-boxing exercises; our aim is to provide interpretable and actionable results and work with you and your team to continuously improve.

Keywords

mystery shopping, video mystery shopping, mystery shopping calls, emails, letters & social media enquiries, customer satisfaction surveys, bespoke reporting, web reporting portal, website assessments, customer experience, customer experience improvement, auditing, employee engagement, automotive market research, training, customer feedback, mystery customer, transport audits, mystery consumer, competitior analysis, audits, market research

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