TOTE-M
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Hét adviesbureau in Klantbeleving!
Wil je de Customer Journey in kaart brengen en verbeteren, een breed Customer Experience Programma uitrollen of een onderscheidende klantbeleving creëren? TOTE-M is je reisleider.
Ben jij klaar voor de reis?
Neem dan contact met ons op via 085-0410 112 of nl.info@tote-m.com.
Keywords
merkwaardig gedrag, process redesign, customer management, customer lifecycle management, workforce management, knowledge management, selfservice, quality management, nps, contact center, outsourcing, klantvisie beloften, merkwaarden, customer experience management, crm, channel integration, customer journey, service design, employee journey, customer experience, klantgericht leiderschap
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