Customer Contact Panel

About

At Customer Contact Panel, we design contact centre operations, technology and partnerships that match your ambition.

Our services:
• Contact Centre Optimisation – whether insourced or outsourced contact centre, we help you to innovate and improve operations
• Contact Centre Sourcing – we help clients find outsourced partners who match their ambition
• Technology Planning & Sourcing – from AI and Digital Transformation to Platform as a Service, we help you stay up to date with the latest developments

What makes customer interactions ‘work' is constantly evolving. That's why we've grown our panel of experts and now have over 300 partners in our network to bring insourced and outsourced contact centres advice and opportunities to ensure they're operating efficiently and effectively at every turn.

Keywords

telemarketing, contact centres, outsourcing, technology, pci dss, bpo, insourcing, nearshore, offshore, customer experience, contact center, ai, contact centre optimisation, contact centre sourcing, technology planning, sourcing

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