Bumicom Telecommunicatie B.V.

About

Bumicom - Recording and beyond -

- VoiceLogging
- Screen Recording
- Quality Monitoring
- Interaction Analytics | Speech Analytics and Text Analytis

Bumicom levert Communicatie Recording en Quality Monitoring oplossingen voor Contact Centers, Financiële Instellingen, Openbare Orde & Veiligheid organisaties en Verkeersleiding. Daarbij combineert Bumicom toewijding, vindingrijkheid, knowhow en marktkennis om te realiseren wat anderen alleen maar beloven.

- Voice Logging Analoog, TDM en SIP
- Quality Monitoring met evaluatie, coaching en rapportage modules
- Screen Recording
- E-Coaching
- CRM integratie
- Interaction Analytics, Spraakanalyse & Spraak-naar-Tekst analyse
- Geïntegreerde klanttevredenheidsonderzoeken
- Implementatie
- 24 x 7 support

Contact: 070 - 350 4500

Bumicom supplies voice recording and more general communications recording solutions for a large ever-growing loyal customer base. Bumicom also supplies solutions for quality monitoring of agents and processes within the call center. In doing so Bumicom combines dedication, ingenuity, know-how and market understanding to realize what others only promise.

- Voice Logging Analog, TDM and SIP
- Quality Monitoring with eveluation, coaching and reporting modules
- Screen Recording
- E-Coaching
- CRM integration
- Interaction Analytics, Speech Analytics & Speech-to-Text
- Integtrated customer feedback tool
- Implementation
- 24 x 7 support

Contact: +31 70 350 4500

Keywords

screen recording, speech analytics, contact center analyse, spraakanalyse, mission critical recording, recording, professional services, mcptt recording, integrations, tekst analyse, voice logging, interaction analytics, tetra radio performance management, pushtotalk, service & support, quality monitoring, managed analytics

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