Synerity AB

About

Synerity was born out of a belief in the importance of working customer-focused and a desire to only work with products that we truly believe in and would choose if we were the customer. Combined with our experience and expertise, we base our offering on solutions that both ourselves and leading analysts such as Gartner and Forrester believe have a strong market position and good prospects. Our partners include market leading companies such as Freshworks, Zendesk, Efecte, 4me, monday.com, Zuper and Cherwell by Ivanti.

We primarily target companies and organizations that just like us want a little more, set slightly higher quality requirements and want more satisfied IT users. By always putting the customer first and thinking long-term, we want to take the service experience to a whole new level. We believe in the power of being solution-oriented, flexible and efficient. To understand the customer's needs long before they have formulated the problem themselves, and to always try to exceed expectations.

Synerity understands the challenges customers face in Enterprise Service Management, Process Automation and Employee Experience Management. We have the ability to find the right solution for each individual customer, and our dedicated and committed employees have many years of experience and expertise in both technology and business understanding. With us, service level and customer satisfaction are always in focus and we value long-term relationships where we can grow and develop together.

Keywords

itil, itsm, bestpractice, esm, enterprise service management, process automation, employee experience, employee engagement, enduser experience management, digital experience, freshservice, freshworks, freshdesk, zendesk, 4me, nexthink, efecte, mondaycom, itam, customer experience

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