calldesk
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calldesk enables contact centers to automate repetitive inbound calls to deliver the best customer experience while optimizing costs. As the European pioneer of AI-powered voice agents (autonomous virtual agents available immediately, 24/7 and without queue time), calldesk enables contact centers to free up thousands of hours to focus their agents on high value-added interactions.
Calldesk voice agents are in production in the customer services of COVEA, Enedis, La Poste, OUI.sncf, CNP Assurances and Dalkia, and handled >10 million calls in 2019. For more information, visit our website → calldesk.ai
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artificial intelligence, machine learning, natural language processing, call center automation, deep information technology, information technology, voicebot, vocal virtual agent, conversational agent, voicebots, customer service, call center, contact center, customer experience, aibased virtual agent, callbot, callbots
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