Noventum Service Management

About

Noventum is a management consulting firm focused exclusively on guiding the management teams of global manufacturing and industrial service companies seeking to profitably grow, extend and improve the performance of their service operations. By deploying our proven methods, frameworks and benchmarks, we help our clients define and implement service strategies that measurably improve business performance, increase revenue, profitability and customer loyalty. Specialists in industrial service operations, and supported by rigorous industry-led process frameworks and, our consultants and global delivery teams bring both world-class operating and consulting experience to every client engagement. Having delivered over 200 successful engagements for with some of the worlds' largest global manufacturers, Noventum has become the recognized firm for industrial service management expertise.

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strategic service management, brand, relationship driven strategies, customer experience management, customer feedback, video feedback, competency management, processes, service management applications, mobile applications, organisation transformation, digital service transformation, servitization

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