JD Infra

About

JD Infra was founded in 2019 with the goal of helping organizations around the world achieve efficiencies through business process outsourcing (BPO). Since then, we have evolved to provide a wide range of operations and back-office services for companies all over the world (including several Fortune 500s) in industries as diverse as Automotive, Consulting, eCommerce, Education, Insurance, Logistics, Marketing, and Real estate.

A High Touch Approach
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We focus on win-win relationships with our customers, taking a long term view of those relationships. Our experienced team which includes dedicated account managers is hands-on and works closely with customers providing 24/7 support to ensure successful outcomes all around. Our management team is accessible to all customers and works with them at a strategic level to enable their and JD Infra's long term growth.

Custom Solutions
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JD Infra's ability to provide custom solutions for every customer is key to our business since each customer is not only unique but has its own unique set of requirements. With our engagement leads and account managers averaging 11 years of experience, and our experience delivering projects, JD Infra incorporates best practices as well as utilizes the latest and most applicable technology tools to formulate customer solutions. We also offer flexible engagement models that fit those solutions and pilot projects as POCs. All these help minimize customers' risk while ensuring easy process transitions.

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