excap
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Excap (formally known as Store Support) has been market leader in mystery shopping and customer journey research in the Benelux for 15 years. We are a research and consultancy agency focused on optimizing customer and employee experiences.
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mystery shopping, customer journey, mystery guest onderzoek, mystery calling, mystery emailing, bereikbaarheidsonderzoek, mystery tweets, klanttevredenheidsonderzoek, closedloop feedback, experiencecapture, employee experience, customer experience
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