12 Points Consulting

About

12 Points Consulting provides telecommunication solutions to the Hospitality industry. Our market position will be defined by our "Hospitality Telecom Concierge Service"​ (HTCS) approach to meeting customer needs.

Many companies bring a predefined set of products and services to the market. Our Concierge Model is designed to deliver the Ultimate Customer Service experience.

We tailored a wide range of products and services to meet the unique needs of the Hospitality Industry. Our multiple industry partnerships provide access to:
- Internet. EoF (Ethernet over Fiber), EoC (Ethernet over Copper), DS-3, Bonded T-1's, DSL and Coax Cable.
- Voice. POTS (Plain Old Telephone Service), SIP, Local and Long Distance T-1's
- Equipment. Legacy and Hosted PBX and multiple HSIA options
- Guest Room Entertainment. Satellite and Cable TV
- Telecom Expense Management (TEM). Monthly Monitoring, Periodic or One-Time Cleanups, Bill Payment, and Accounting Integration options
- Front Line Support. One number to call for all your facilities and equipment support needs

Keywords

hospitality telecommunications, telecom expense management, premise based & hosted pbx, design & procurement of telecommunications facilities, 24x7x365 telecom repair, directv, hsia solutions, project management

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