CXI

About

At CXI, we're more than a service provider; we're your Partners in Progress. With over six years of delivering quality service from South Africa to the UK, we blend global expertise and leadership to offer bespoke solutions tailored to your needs. Proudly female-owned, we champion diversity and actively give back to South African communities reflecting our dedication to making a positive impact.

Founded in 2018, CXI emerged from a vision to create an offshore contact center for a leading B2B UK energy solutions company. What began with that first call in South Africa has grown into a technology-driven business offering a personable bespoke service.

Over the past 6 years, we've expanded our expertise to a full range of customer contact management, BPO services, Telecom System Integration, and IT solutions. Today, we are a professional, technology-driven business committed to operational excellence. Our passion for innovation enables us to deliver effective, tailor-made solutions for each client. We take pride in preserving the human element of business, emphasising that success is built on collaboration between your team and ours.

We offer a comprehensive range of services – from seamless BPO solutions and efficient customer contact to advanced IT services. Our focus extends beyond technology; it's about building strong relationships and empowering our team to drive real, measurable success. By working closely with you, we ensure your operations become more efficient, your quality improves, and your costs decrease.

Are you ready to elevate your business with a trusted partner? At CXI, we're here to help you enhance operational outcomes and customer satisfaction, boost efficiency and reduce costs. Whether you need expert customer contact management, innovative BPO solutions, or sophisticated IT services, our team is eager to collaborate and tailor our solutions to your needs.

Reach out today and discover how we can drive your business forward.

Keywords

business process management, business process outscourcing, call centres, utility sector, customer management, sales, customer service, it services

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