Alpha PA&IM Specialists, LLC
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Alpha PA&IM Specialists provide Service Management process automation and system integration management solutions in the ITIL realm. Services include:
• Service Oriented Architecture API integrations
• Process Automation Solutions design and implementation
• Architect client enterprise systems integration with their enterprise Service Desk application. Systems
include financial, email, personnel, CMS, In-House and networking systems
The dedicated staff have completed successful integrations and implementations of:
• CA IT Asset Manager – Cisco Network Monitoring
• CA IT Asset Manager – SCCM
• CA Process Automation Manager Solutions
• CA Service Desk Manager – Exchange 2016
• CA Service Desk Manager – SharePoint
• CA Service Desk Manager - SAP
• ServiceNow – NetSuite
• ServiceNow – SalesForce
• ServiceNow – Office365
Keywords
client needs analysis, service desk implementation, service management consulting, service management integration, it asset management implementation, it asset management integration
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