
Tech Connections
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Our Mission: To improve your business' technology performance, by engineering a strategic, cost-efficient solution.
We pride ourselves on not only providing top tier / industry best engineering and support services, but also on saving clients' money while increasing efficiencies through our technology solutions.
Managed Services is what we do! Unlike many of our competitors who focus on Professional Services and Hardware sales. Tech Connections was built with an emphasis on Managed Services and Customer Satisfaction. Using only ITIL Certified, US based engineers. Our team focuses on customer satisfaction by providing fast, reliable management and support for your IT infrastructure and user base.
High ROI
How do you spend your IT budget? On staffing to maintaining your current system? Or perhaps it's on putting out unexpected "fires" that arise from crashes or virus malware breakouts? Many companies find these costs eat into their budget for new technology. By outsourcing your IT management to us, you can have a piece of mind, save money towards new technology and focus on what you do best--running your business.
Managed Services
Managed Workstation, Server, and Firewall Services
Enhanced IT Security: Includes AV & Malware Licensing
24x7 Proactive Network Monitoring and Support
Patch Management & Quality Assurance Testing
Remote Management
Flat Fee - No Extra Hidden Costs
Help Desk Services
24×7 Live Support
Unlimited US-Based Help Desk Service
All Support Request are treated as Severity A
Utilization of ITIL Help Desk Standards
Follow strict HIPAA Security Regulations
Vendor Escalations
Flat Fee - No Extra Hidden Costs
IT Director Services
We'll act as your IT Director and Provide Services to Maintain & Guide your Technology Solutions
Keywords
24x7 managed support, cloud solutions, senior living technology, vale add services, sourcing broadband internet voice solutions, 24x7 help desk, o365, sourcing broadband internet amp voice solutions, skype for business, managed services provider, unified communications, lync, private label help desk services, communications ecosystem management, network administration
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