Step Change Outsourcing

About

Step Change Outsourcing is a growing contact centre working in partnership with some of the UK's largest brands for over 15 years.

We turn challenges into opportunities. We are;

• Results orientated
• Generate exceptional ROI
• Demonstrate continuous improvement

We do this by being experts in;

 Outbound selling
 Inbound selling
 Retention
 Cross Sell
 Upsell
 Webchat sales

In 2020, we were accredited as a Sunday Times Top 100 Company, achieving 3rd place as a Best Small Company. We have also been accredited 3 stars by Best Companies, the highest level for workplace engagement.

We are FCA authorised, ISO 27001:2013 and PCI DSS certified, proving our commitment to information security management.

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