Johnson Technical Systems Ltd

About

Based in Chelmsford, Essex and Central London - Johnson Technical Systems have been specialising in providing every aspect of outsourced IT Support for small and medium enterprises since 2004. Our USP is to deliver a competent yet friendly approach to managing your businesses IT by fulfilling the roll as an in-house IT Department. Our proactive team work in tandem with an industry leading monitoring system / CRM which keeps a constant overview of supported Servers, Desktops and Networking equipment, responding promptly when an issue arises. Within our all-encompassing support agreement, we include one to one consultancy, meaning our client relations team are always available to discuss the integration of new technologies.

As a Managed Services provider Johnson Technical Systems also offers an in-depth range of Cloud Services which can be used within any size of business, these powerful solutions help maximise efficiency within a modern-day workplace:

• Microsoft Office 365
• Microsoft Azure
• Centralised Cloud File Storage
• Mail Protection
• Security Services: Anti-Virus, Web Monitoring etc.
• Cloud Backup

Many of our competitors tend to tie their customer up into lengthy contracts which are difficult to negotiate however we adopt a different attitude, offering flexible agreements with short notice periods. Our all-encompassing IT Support product includes:

• Unlimited onsite and remote support
• Intelligent 24/7 proactive monitoring
• Certified technicians
• Governed SLA's ensuring prompt responses / fixes
• Communication with third party vendors
• Annual / bi-annual Network Report Meetings
• Access to our procurement team for Software and Hardware orders

Our philosophy has always been about establishing personal long-term relationships with our ever-increasing client portfolio, for the past 14 years this is something which we continue to pride ourselves on by providing a 5 Star customer service. Make IT our business, so you can run yours.

Keywords

it support, it procurement, it consultancy, structured cabling, it relocation, it managed services, cloud services, voip, data cabling, internet provider, cyber security

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