OutPLEX
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OutPLEX is a leading international digital and voice customer contact management services organization developing solutions for the world's most trusted brands. For over 20 years, companies have chosen OutPLEX as their business process outsourcing partner for innovation and results. As a Minority Certified Company, OutPLEX values diversity and inclusion and prides itself on a supportive and positive team culture and employee experience.
OutPLEX has expertise in multiple verticals and supports solutions to government agencies and large companies transacting billions of calls, messages, emails and more, including over 30% of the Fortune 500.
Our Solutions include:
► Outsourced Customer Service, Sales & Technical Support
► Specializing in Digital Messaging, Automation, and Voice
► Conversational AI Chat Bot Development
► SMS Digital Messaging and Live Chat
► Software Programming, Professional Services Support and Back Office Solutions
Visit OutPLEX.com for more information or call 866-531-5773.
#Outsourcing #DigitalMessaging #CustomerExperience #B2BEngagement #CallCenters #IVRDeflection #ChatBot #Automation #LiveChat #BackOfficeSupport #ConversationalAI #Messaging #SocialMediaMessaging #DigitalTransformation #Nearshore #CX #TechnicalSupport #SalesSupport #CustomerService #BPOServices
Keywords
live chat, email, call centers, sms, technical support, chat bot, back office, digital messaging, digital transformation, conversational ai, ivr, messaging, automation
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