Telsolutions Ltd

About

Telsolutions 'On-Demand', integrated Multi-Channel communications and Cloud based Contact Centre solutions, enable clients to achieve superior business results.

We have built on our foundation of leading-edge voice messaging services to offer integrated dialler, voice, text, email, and web messaging solutions that are delivered through a Software-as-a-Service model.

Our Technology Innovation, and sophisticated Contact Strategies, enable Contact Centre performance to be optimised, and Proactive Customer Engagement to be targeted, personalised, relevant, and intelligent.

At Telsolutions, we are committed to remaining one step ahead of our clients' communications needs and consumer communications preferences be they customer care, collections, or sales and marketing.

Our mission is to enable enterprises to communicate quickly and efficiently with the right customer, at the right time, with the right message, using the right channel, to drive the right results.

Keywords

hosted dialler, multichannel communications, contact centre optimisation, interactive voice, email messaging, ivr, mobile web microsites, hybrid contact strategies, artificial intelligence, chatbots, messaging chat, sms, customer insights, instant messaging, local government, debt recovery, customer engagement, enforcement communications, revenue recoveries, digital surveys, council tax recoveries, nndr recoveries, business rate recoveries, hbop recoveries, sundry debt recovery

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