Tern
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Tern provides consumer and merchant solutions that solve the returns problem in modern commerce.
An elite customer experience does not end when a sale is made. Goods purchased online are returned 2x-4x more frequently than goods purchased in store. The shift from physical to online shopping channels presents a unique challenge for merchants and puts an unwanted burden on valuable customers when returns or exchanges are required.
Tern provides merchant independent, app based return options for consumers and return-centric Merchant Solutions that boost customer acquisition, customer satisfaction (CSAT), and customer lifetime value (CLTV) for merchants.
Don't just return it. Tern it.
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