Baird Group (Baird Consulting, Inc.)
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A great patient experience requires engaged employees. We help you build both through leadership development, training, and culture assessments. Why? Healthcare organizations lose every time good employees, providers or patients leave. Baird Group helps you build the culture that attracts and retains the best employees and providers while building patient loyalty.
Founded by a registered nurse, the Baird Group's consultants have real life experience in the trenches of healthcare giving instant credibility with your providers and staff. Baird is the author of 5 books and over 250 articles on the patient experience, healthcare leadership development and nurse engagement.
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patient experience, hcahps improvement, performance improvement coaching, healthcare customer service, medical mystery shopping, culture assessment, leadership development, nurse retention, employee engagement, coaching, culture change, healthcare leader
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