Mattern Associates

About

Mattern is the leader in law firm operations consulting and cost recovery solutions. In over 25 years of proven success, we have served nearly half of the Am Law 100, 70 of the Am Law 200 ranked firms, achieved or exceeded expectations, and provided unbiased strategies for measurably improving the efficiency and cost-effectiveness of in-house and outsourced office and administrative services, records & information governance for 500+ engagements.

We offer a comprehensive suite of services:

• Administrative Services - Mattern helps firms assess current admin services and advises how to optimize support for new workflows, efficiency and cost, whether in-house or outsourced.
• Outsourcing - We assist firms in finding the best strategy, the best partner, and negotiate market-leading, best-of-breed agreements for our clients.
• Information Governance - Our certified IGP expert consultants help firms align electronic and physical data to create and implement the governance policies and processes to win.
• Office Services - We help firms optimize back and middle office services for hybrid operations.
• Off-site Records - We're the undisputed leader in off-site records strategies, creating best-in-class contracts that allow firms to implement digital transformation objectives & get out of off-site holdings permanently.
• Cost Recovery - We analyze your existing cost recovery rates and processes, compare them to industry and peer benchmarks and best practices, and recommend a strategy that will bring about significant improvement.
• Legal Research – We offer a complimentary Current State Analysis that provides firms a benchmark of current contracts against the market and an analysis of key criteria.

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Keywords

office services, administrative services, information governance, offsite records storage, records management, legal research, office supplies management, cost recovery, litigation support, ediscovery, outsourcing, mail processing, mfds & printers

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