Five Star Call Centers

About

Five Star Call Centers is a onshore and nearshore contact center outsourcer where we deliver outrageously amazing customer experiences for our clients and their customers. How? It's pretty simple. Passion. Authenticity. Happiness. We are passionate - over 35 years strong in the call center outsourcing industry. We are authentic – we genuinely care about our clients' and their customers. We bring happiness – with each and every experience.

We deliver with several solutions designed to fit your specific need - inbound call, email, chat, social media, text, outbound call support or more. All delivered through our Midwest-based associates. They are brilliant at bringing the best experience every day. We are not your ordinary call center. Visit fivestarcallcenters.com, and let's talk about how we can support you.

VISION: To provide world class customer contact solutions to our partners.

MISSION: To deliver total customer satisfaction in a passionate, relentless and impactful manner.

FIVE PRINCIPLES:
PASSIONATE | RESULTS | RESPONSIVE | TRUSTED | CUSTOM

FIVE VALUES:
INTEGRITY: Doing what is right, in an honest and ethical manner.

RESPECT: Treating each other, customers and business partners with consideration and dignity.

ATTITUDE: Embracing life with a passionate and relentless pursuit of excellence. Taking ownership and being accountable for solutions.

TEAM: Dedicated to working together to accomplish goals through selfless commitment to work and community.

APPRECIATION: Celebrating a culture of fun, achievement and gratitude.

Keywords

inbound, outbound customer contact, technical support, literature fulfillment, lead generation, text, email, chat support, data entry, platform development, appointment setting, troubleshooting, customer care, retail, reservations, customer experience, app support, product support, healthcare, customer service, back office support, afterhours coverage, overflow coverage, consulting, ai integration, verifications

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