VOXYS

About

For more than 20 years we've been proven that credible customer engagement is the core of a successful business.

Nowadays VOXYS is the unchallenged leader in the Russian outsourced contact center market by fusing the biggest market players such as BEEPER, Comfortel, TELECOMEXPRESS, and Logicall and incorporating their best features for the perfect CX expertise.

Who is VOXYS?
- 20+ years of experience. We guarantee an individual approach and the best client support.
- Circa 1/3 of the Russian outsourced contact center market. The biggest Russian and international brands trust us.
- 33 cities. We see it important to have a wide net and develop the economies of Russian regional centers.
- 8000+ employees. We care about our team members and provide the best working conditions, and we're always welcome to see new ones. Join our team!
- 10 000 000+ multi-format interactions per day. We integrate into the partner team and work with challenges from within.
- The most innovative IT-platform based on Cisco Systems solutions and our proprietary IT solutions developed by our internal team of 150 highly skilled IT developers. There is no limit to perfection, but each day we are surpassing ourselves.
- The best experts in BPO, who are thoroughly engaged in the specifics of companies in main business areas.
- Effectively working operational processes and impeccable quality control system.
- Above all, people are our main value. Every day we invest in our team and future leaders. Everyone matters!
We never stop! VOXYS has been developing, growing, and fortifying the positions of the absolute leader of customer service in the Russian market and beyond! We are the NEW QUALITY LEVEL of client experience.

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