Fonebox Australia

About

Established in 2008, and part of the j2 Global group of companies (NASDAQ:JCOM), Fonebox is Australia's leading provider of inbound telecommunications & voice-technology solutions that enable big businesses to connect better with their customers.

We specialise in Complex Call Routing Needs, Inbound Numbers (such as 1300, 13, 1800, Smart Numbers or Local Virtual Numbers), and Outbound Call Services using our Australian-based 24/7 Live Answer and Call Centre Service Team.

We believe that technology should enhance the quality of human interaction and we're passionate about building innovative solutions so businesses can optimise every customer call and interaction.

- We help customers speak to the right person in your organisation – fast.
- Our Next-Gen Call Routing technology connects every call, anywhere.
- We solve complex customer call challenges that others can't. We build for you.
- Hear, track & monitor your calls with our integrated reporting platform.

Make every call matter with Fonebox.

Keywords

call routing solutions, call centre as a service, simple or complex ivr, call routing, inbound telecommunications, inbound call centre, outbound call centre, phone answering, virtual receptionist, virtual numbers, local virtual numbers, 1800 numbers, 1300 numbers, smart numbers, phone answering service, call management, inbound services, outbound services, telecommunications, voice data intelligence, complex ivr

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