Adelina Call Center

About

Adelina Call Center was founded in July 2004 in Kiev. Today our team provides whole range of contact center services to various business segments – leading banks, insurance companies, research and advertising agencies, mobile services providers, cable and satellite TV providers, visa application centers, manufacturers and many others.

Adelina Call Center is a professional outsourcing call center providing full range of inbound/outbound services in Ukrainian, Russian, Belorussian, Polish, English, Spanish, German and Italian languages. We help our customers to gain and retain clients using modern communication technologies.

We guarantee high level of reliability working on 4 independent call center sites located at Kiev, Lvov, Kharkiv, Belgorod and managing over 1800 employees.

Our company was founded totally by young and energetic people who understand the spirit of the times, realize the need for constant development and the necessity applying effective Western technologies and successful business practices in the CIS markets.

Keywords

hot lines, telemarketing, telesales, cati, ivr, email processing, chat support, help, service desk, customer winback, virtual receptionist, call answering, outbound contact center, full service call center, call center outsourcing, inbound call center, inbound contact center, contact center outsourcing services, lead qualification, outbound call center, afterhours call center

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