whichCRM Europe

About

whichCRM is a network of CRM consultants across Europe, Canada and North America. We assist large and small organisations from initial project ideas or planning stages through to vendor selection and on going consulting, to ensure our clients are redeeming the full value from their business critical systems.

Business services whichCRM offers include:
Business Case writing, Requirements Analysis, User Case writing, Stakeholder Management, Project Scoping, Business Impact Analysis, Change Management, Project and Program Management, Vendor Selection, ROI Analysis, Post-Live enhancement planning, Systems Integration mapping and business Workflow definition, Data Analysis, Data Cleansing, ongoing Data management and planning, Marketing Communications, Digital Data Capture, Offline Data Capture, Sales Lead management and Sourcing.

We have several Strategic Partnerships which cover:
• Microsoft Dynamics CRM, Exchange, Office 365 and Sharepoint provisioning;
• NetSuite ERP consulting and enhanced modules;
• Salesforce.com enhanced development;
• EDI integration;
• Website multi-variation, personalisation and mobile optimisation.

Keywords

crm consulting, digital workflows, marketing mechanics, business analysis, marketing communications, project management, digital marketing, campaign data management, data workflows, vendor selection

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