Parlance

About

The voice is a powerful tool. We believe that consumers deserve friction-free, voice-driven access at the organizations they communicate with everyday.

At Parlance, we use conversational AI to modernize and improve every caller's journey by empowering organizations to harness the power of voice. We enable your customers to speak naturally and connect quickly when they call on the phone.

Over 25 years of expertise in healthcare, enterprise and education have taught us that technology alone doesn't guarantee our success or yours. Instead, success comes from forging strong partnerships – knowing your organization, understanding your challenges, and supporting your goals. As a managed service, Parlance offers not only industry-leading technology, but a team of passionate professionals who guarantee ROI.

Keywords

managed service, ivr, ai, conversational ai, iva, healthtech, speech recognition, nlu, nlp, integration into emr systems, switch agnostic, intelligent virtual assistant, interactive voice response

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