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About

Established in 2008, we are hospitality and cruise industry experts who develop and deliver leadership development programs and front line service training for all levels of staff. We take a global, collaborative and tailored approach to align and activate a team around a brand promise.

So, why work with us?

We could say "We are the best" and make you a list of promises, but we won't do that, because, the truth is, we offer you something that others can't: a collaborative partnership where we will provide customised services to best suit what your brand needs.

How do we do that?

- We understand that your business needs are unique and we will partner with you to make sure that we are adding value every step of the way.

- We invest in our relationships because we know that every team we work with deserves time, patience and support.

- Our expertise allows us to have a forward-thinking approach where we will implement actionable solutions to ensure the growth and success of your brand.

Keywords

standard operating procedures, cruise ship launches, cruise ship start ups, service standards, cruise operations, brand standards, hotel openings, hotel operations, shipboard operations, learning development, leadership development, luxury hospitality

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Business Info

6
2008
Not Available

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