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As a trailblazer in AI since 2002, SmartAction by Capacity transforms contact centers with AI-powered virtual agents over voice, chat, and SMS. Recognized as the "Top-Rated Virtual Customer Assistant Solution" by Gartner Peer Insights and hailed as "The Leader in AI-enhanced Self-Service" by Frost & Sullivan, SmartAction doesn't just offer a product, but a true partnership in taking your CX to the next level.

Join the 100+ global brands revolutionizing their contact center -- get a demo today. #AIWithAHumanTouch

Keywords

call center automation, interactive voice recognition, contact centers, customer experience, chatbot, conversational ivr, voice bot, omnichannel selfservice, voice automation

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50
2002
$15.0M

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