Interaction Europe

About

Interaction Europe provides BPO Contact Center services for clients trading in Europe and across the World. We have BPO expertise in Banking, Insurance, Technology, Industry and the Public sectors.

Our Multilingual services include:

- Telesales and telemarketing

- Customer support management

- Help-desk service strategy

- Banking transactions and investigations

- Payment and liquidity management implementation

- Contract to cash

- Order processing and data analysis

- Insurance business origination and TPA

- Insurance claims processing

- Document management and indexing

- Commissionaire and Agency services within the EU

Industries we serve include:

- Banking Retail & Chain Finance

- Government

- Insurance

- Media and PR

- Software licensing and fulfilment

- Sport and Entertainment

- Telecommunications

Interaction is a subsidiary of CPL Resources plc.

Keywords

outsourcing, cosourcing, nearshoring, bpo, business process, telesales, servicedesk, itil, itsm, reseller channel management, software license mgmt, insurance claims & tpa, multilingual customer service, emea sales & service, database analytics, back office administration, product support, online support

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