Responsive A/S

About

A commercial transformation requires distinct capabilities. We offer consultancy services within:

Strategy
Every transformation needs clarity of direction, even more so in a world of constant change and ambiguity. We help our clients set this direction through rigorous analysis and a solid understanding of their business, always with our eyes on creating long-term growth and profitability.

Technology
Every commercial and digital team relies heavily on technology to deliver customer experiences. We help our clients achieve scale and cost efficiency by choosing, implementing, developing and operating the right technology.

Customer experience
Any customer interaction should be smooth and frictionless—or memorable because of just the right type of friction. We help our clients conceive and build digital customer experiences throughout the customer journey.

Data and AI
As data volumes grow exponentially inside every business, the right tools and abilities to leverage them become critical. We help our clients make the most of every customer interaction through artificial intelligence and machine learning.

Keywords

predictive marketing, marketing automation, customer data platform, digital transformation, cx strategy, digital commercial strategy, commercial excellence, personalization at scale, business strategy, stewardship, digital services, customer loyalty, customer programs, direct to consumer

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